What is your return policy?

Our return policy at Bagsandbowsonline.com is designed to ensure customer satisfaction with every purchase. We offer a hassle-free return process for any items that may not meet your expectations. If you are unsatisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Please note that custom-made and personalized items are non-returnable unless there is a defect or error on our part. To initiate a return, simply contact our customer service team with your order information, and they will guide you through the process. Our goal is to provide you with a seamless and enjoyable shopping experience, and we are committed to resolving any issues promptly and to your satisfaction.