What is the return policy?

Our return policy at Babysupermall.com is designed to make your shopping experience hassle-free and convenient. We understand that sometimes items may need to be returned or exchanged. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please note that personalized and custom-made items cannot be returned unless they are defective. To initiate a return, simply contact our customer service team who will guide you through the process and provide you with a return authorization number. Please note that return shipping fees may apply, and original shipping charges are non-refundable. For further details regarding our return policy, including exclusions and specific guidelines, please visit our Returns page on our website.