What is your return policy?
Asked 6 months ago
At Babygenius.com, we strive to provide utmost satisfaction to our customers. For returns, we have a hassle-free policy in place. If for any reason you are not completely satisfied with your purchase, you may return the items within 30 days of delivery. Please ensure that the products are in their original condition, unused, and with all the original packaging intact. To initiate the return process, please contact our customer support team, who will provide you with a return authorization number and detailed instructions. Please note that the return shipping costs will be the responsibility of the customer, unless the return is due to an error on our part. Upon receipt and inspection of the returned items, we will issue a refund in the original form of payment. For further information or assistance, please feel free to reach out to our customer support.
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