Can I return or exchange an item?

Yes, at Baby Browns, we offer a hassle-free return and exchange policy for our customers. We understand that sometimes you may not be completely satisfied with your purchase, so we gladly accept returns or exchanges within 30 days of the original purchase date. Whether the item doesn't meet your expectations, doesn't fit, or if you simply changed your mind, we are here to assist you. To qualify for a return or exchange, the item must be unused, in its original packaging, and accompanied by the proof of purchase. Please note that personalized or customized items are non-returnable unless they are defective. For the convenience of our customers, returns or exchanges can be processed either online or at any of our Baby Browns store locations. Our dedicated customer service team is ready to assist you with any questions or concerns regarding your return or exchange process. Customer satisfaction is our top priority, and we strive to ensure a seamless shopping experience for all.