What is your return/exchange policy?
At BabyMania.com, we pride ourselves on customer satisfaction. We understand that sometimes returns or exchanges are necessary, and we are here to assist you in the process. Our return/exchange policy allows you to return or exchange any item within 30 days of purchase, provided it is in new and unused condition, with all the original packaging. Exceptions may apply to certain products, such as personalized or perishable items. To initiate a return or exchange, simply contact our customer service team with your order details, and they will guide you through the process. Please note that return shipping costs may apply, unless the return is due to a faulty or incorrect item. We strive to make the returns/exchanges hassle-free and ensure that you are completely satisfied with your BabyMania.com experience.
Answered May 3, 2024
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