What should I do if I receive the wrong item?

If a customer receives the wrong item from Aveyou.com, the first step is to verify the order confirmation details. It is important to ensure that the item received does not match what was originally ordered. Customers should check the packing slip or any documentation included with the shipment, as this can clarify any discrepancies. Once the customer has confirmed that the wrong item was delivered, it is advisable to refer to the return policy outlined on the Aveyou website. This policy typically provides guidance on initiating a return or exchange. Customers usually need to contact Aveyou's customer service for instructions on how to proceed. This may involve providing order details, photographs of the received item, and any other relevant information to assist in resolving the issue. For specific return procedures or any additional inquiries about the mistake, customers can look for the contact information listed on the current webpage of Aveyou.com. It is important to act quickly, as many retailers have time limits for returns or exchanges. Following the outlined steps will facilitate a smoother resolution to the issue.