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What is the process for returning items purchased from Avenue.com?

Asked 4 months ago
The process for returning items purchased from Avenue.com is designed to be straightforward and user-friendly. To initiate a return, customers should first ensure that the items they wish to return are within the return window, which is typically 30 days from the date of purchase. The items should be unworn, unwashed, and in their original condition with all tags attached. To begin a return, customers will need to visit Avenue.com and locate the return section, where they can find specific instructions. This may include generating a return authorization or label. It is important to securely package the items being returned to prevent any damage during shipping. After preparing the package, customers can send it back using a carrier of their choice. Once the return is received and processed by Avenue, customers can expect to receive a refund to their original payment method within a reasonable timeframe. For detailed information, such as any specific return policies or address for returns, customers are encouraged to check the current web page on Avenue.com, as policies may vary and could change over time.
Answered Jul 22nd 2025

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