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What happens if my device gets stolen or lost?

Asked 2 years ago
If a device protected by Aussie Shield gets stolen or lost, the process for addressing this situation typically involves steps that the user must take to ensure their sensitive data remains secure. The first thing to do is to report the theft or loss to the relevant authorities, as this creates an official record, which may be necessary for insurance claims or other legal matters. Depending on the specific product or service utilized from Aussie Shield, users might have access to features that aid in the recovery of their devices. In addition, Aussie Shield may provide users with options for remotely wiping their data, ensuring that personal information do not fall into the wrong hands. Users should familiarize themselves with the features available in the product or service they purchased, as this may include tracking capabilities or other protective measures. It is also advisable to change passwords for any accounts accessed on the lost or stolen device to further enhance security. Ultimately, the actions to be taken can vary based on the specific policies of Aussie Shield and the nature of the loss or theft, so visiting the official website is often beneficial for detailed guidelines or instructions pertinent to the situation at hand.
Answered Aug 21st 2025

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