What is your return/exchange policy?

Our return/exchange policy at Audioholics.com aims to ensure customer satisfaction. We offer a 30-day return period for most products purchased directly from our website. During this time, customers can request a return or exchange if they are not completely satisfied with their purchase. To be eligible for a return or exchange, the product must be in its original condition and packaging, including all accessories and documentation. However, certain items such as software downloads, opened consumables, and personalized/customized products are non-returnable. Customers are responsible for any return shipping costs, unless the product received was damaged or defective. Once the returned item is received and inspected, customers will receive a refund or exchange within a reasonable timeframe. For specific details and further assistance, please refer to our complete return/exchange policy available on our website.