What is the return policy for online orders?

Audeze has a return policy for online orders that typically allows customers to return products within a specified period from the date of purchase. The general timeframe for returns is often around thirty days, but it is advisable to verify the exact policy on their website for the most accurate information. Items must be in their original condition, including all packaging and accessories, to qualify for a full refund. It is important to note that certain items, especially those that are personalized or have been opened, may not be eligible for return. To initiate a return, customers usually need to follow a specific process outlined on the Audeze website, which may include obtaining a return authorization. Customers are also responsible for return shipping costs unless the item arrived damaged or incorrect. Keep the original receipt or proof of purchase, as this is generally required to process the return. For any questions regarding specific conditions or to confirm the most current return policy, it is highly recommended to check the Audeze website directly.