Can I return or exchange a product?

Yes, you can return or exchange a product within 30 days of purchase. At Brand offers a hassle-free return and exchange policy to ensure your complete satisfaction. To initiate a return or exchange, please contact our customer support team or visit our nearest store with the original receipt or proof of purchase. The product must be unused, in its original packaging, and in a resalable condition. Once the returned product is received and inspected, we will process your refund or exchange. Please note that shipping fees are non-refundable, and any additional costs for the exchange will be borne by the customer. At Brand aims to provide excellent customer service and make your shopping experience as convenient as possible.