What is the process for disputing a charge on my credit card?

The process for disputing a charge on a credit card from Associated Bank Credit Card Center typically involves several steps. First, the cardholder should carefully review the transaction in question. It is essential to ensure that the charge is indeed incorrect or unauthorized. Common reasons for disputing a charge might include erroneous billing, charges for goods or services not received, or fraudulent transactions. Once the cardholder has identified a charge to dispute, they should gather any supporting documentation or evidence. This could include receipts, order confirmations, or statements indicating that the charge is incorrect. Having this information ready is crucial for an efficient dispute process. The next step generally involves contacting Associated Bank Credit Card Center to formally initiate the dispute. This can often be done through their online banking system, where cardholders can log in to their accounts and navigate to the transaction in question. The website may also provide the option to dispute a charge directly or offer a contact number to speak with customer service representatives. In cases where the issue is complex, speaking with a representative may provide clearer guidance. After the dispute is filed, the bank will typically investigate the claim. They may reach out to the merchant for more details and will provide updates on the status of the dispute to the cardholder. It is important for the cardholder to monitor their account statements and emails for notifications regarding the dispute outcome. Associated Bank Credit Card Center usually responds to disputes within a specified time frame, ensuring transparency throughout the process. For specific details or procedures, it is advisable to visit the Associated Bank website for the most up-to-date information.