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How can I switch experts during a session?

Asked 4 months ago
Switching experts during a session with Ask Now can depend on the specific platform's features and guidelines. Generally, users have the option to request a different expert if they feel that their current session is not meeting their needs. This can often be accomplished by asking the current expert directly if it is possible to switch or by looking for an option to end the session and initiate a new one with a different expert. It is important to know that depending on the circumstances, there may be varying processes for making this switch. Users are encouraged to check the current web page for any specific instructions or protocols regarding this matter. Each session is designed to assist users effectively, and switching experts can help ensure that they receive the most relevant advice and assistance for their questions.
Answered Aug 6th 2025

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