What is your return policy?

Our return policy at Artisan Gems Boutique is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving the item. We accept returns for a full refund or store credit, whichever you prefer. To be eligible for a return, the item must be unused and in its original condition, with all tags and packaging intact. Please note that custom-made or personalized items are non-returnable. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. We strive to process returns promptly and efficiently, ensuring a hassle-free experience for our valued customers. For more information, please refer to our detailed return policy on our website.