Can I return or exchange an item?

Yes, Artful Home accepts returns and exchanges for most items within 30 days of delivery. If you are unhappy with your purchase, you can return it for a refund or exchange it for another item of equal or lesser value. However, it is important to note that certain items, such as personalized or custom-made pieces, are non-returnable unless there is a manufacturing defect or damage during shipping. To initiate a return or exchange, you can contact Artful Home's customer service team or log in to your account and follow the prompts. Please ensure that the item is in its original condition and packaging before returning it. Artful Home will provide a prepaid return label, and the refund or exchange will be processed promptly upon receipt of the returned item.