What is your return policy?

Our return policy at Artbeads.com aims to provide our customers with a hassle-free shopping experience. We understand that sometimes a product may not meet your expectations or that a mistake may occur during the ordering process. Therefore, we gladly accept returns within 30 days of the purchase date. To be eligible for a return, the item must be in its original condition and packaging. We cannot accept returns on final sale or clearance items. To initiate a return, simply contact our customer service team who will guide you through the process and provide you with a return authorization number. Please note that shipping charges are non-refundable, and the customer is responsible for return shipping fees. Once we receive and inspect the returned item, a refund will be issued to the original form of payment within 5-7 business days.