What if my appliance arrives damaged?
If your appliance arrives damaged, we apologize for any inconvenience caused. At Appliancecarestore.com, we prioritize customer satisfaction and aim to resolve any issues promptly. In such cases, we kindly request that you reach out to our customer support team within 48 hours of receiving the damaged product. Our dedicated team will guide you through the necessary steps to ensure a hassle-free resolution. We may need you to provide photographs or documentation of the damage to expedite the process. Rest assured, we will arrange for a replacement or, if preferred, a refund based on our returns and exchange policy. Your satisfaction is our top priority, and we appreciate your patience and understanding in these circumstances.
Answered Nov 2, 2023
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