What is your return policy?

Our return policy is designed to ensure customer satisfaction with every purchase. If you are unsatisfied with your purchase for any reason, you may return it within 30 days from the date of delivery for a full refund or exchange. However, certain items are non-returnable, including personalized and custom-made pieces. To initiate a return, simply contact our customer service team and provide the necessary details. Once your return is approved, we will provide you with a return shipping label. Please ensure that the item is in its original condition and packaging, as any damage may affect the refund amount. We strive to process returns promptly, typically within 5-7 business days after receiving the item.