What is your return policy?

Our return policy at Apexcctv.com is designed to ensure customer satisfaction and provide a hassle-free shopping experience. We offer a 30-day return policy from the date of purchase on most products. If you are not completely satisfied with your purchase, you may return it for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Some items may be subject to a restocking fee, and the customer is responsible for any return shipping costs. We strive to process returns as quickly as possible, typically within 5-7 business days. For more detailed information, please refer to our Returns & Exchanges page on our website. Your satisfaction is our top priority, and we are committed to making the return process as simple and efficient as possible.