At Apexbattery.com, we strive to ensure customer satisfaction. Our refund policy allows for returns and refunds within 30 days of purchase for any defective or damaged products. To be eligible for a refund, the item must be unused and in its original packaging. Customers should reach out to our customer service team to initiate the refund process, providing the order details and reason for return. Once the return is approved, customers will receive a refund for the purchase price of the item through the original payment method. Please note that shipping charges are non-refundable, and customers are responsible for covering the return shipping costs. We aim to process refunds within 5-7 business days after receiving the returned product.
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