What is your return policy?

Our return policy at Ansgear.com is designed to ensure customer satisfaction with their purchase. We offer a 30-day return period for most products, allowing customers to return or exchange items within this timeframe. To be eligible for a return, the product must be unused and in its original packaging. Additionally, we require proof of purchase, such as the order number or receipt. Certain items, including but not limited to paintballs, underwear, and custom products, are non-returnable unless they arrive damaged or defective. Customers are responsible for return shipping costs unless the item is being returned due to an error on our part. At Ansgear.com, we strive to provide a hassle-free return experience and promptly process refunds or exchanges once the returned item is received and inspected.