What should I do if I receive a damaged or defective product?

Asked a year ago
If you receive a damaged or defective product, please contact us within X days of receiving your order. Make sure to include your order number, detailed description of the issue, and photos if possible. Our customer service team will work with you to resolve the issue promptly, whether that be a replacement, refund, or store credit. Your satisfaction is our priority, and we strive to make sure every customer has a positive experience when shopping with us.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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