Can I return or exchange an item?

Yes, American Stationery allows returns and exchanges for eligible items. If you are not completely satisfied with your purchase, you can return it within 30 days of receiving it. Please ensure that the item is in its original condition, unused, and with all the tags and packaging intact. Personalized, custom-made, and clearance items are not eligible for return or exchange unless they have arrived damaged or defective. To initiate a return or exchange, you will need to contact our customer service team, who will provide you with a return authorization number. Please note that the customer is responsible for return shipping costs, unless the return is due to an error on our part. Once we receive the item, we will process your refund or exchange promptly.