What is the return policy?

Our return policy at Alysgrace.com is designed to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied with your order, you may return it within 14 days of receiving your item(s). However, please note that the item(s) must be in their original condition, unworn, and with all tags and packaging intact. To initiate a return, simply contact our customer service team with your order details and reason for return. Once your return is approved, you will receive instructions on how to send back the item(s). We offer free return shipping for eligible orders within the United States. Once we receive your return, we will inspect the item(s) to ensure they meet the required conditions. Upon approval, a refund will be issued to your original form of payment. Please allow up to 10 business days for the refund to reflect on your account. Please note that personalized items, undergarments, and final sale items are not eligible for return or refund. For further information, please refer to our detailed return policy on our website.