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What should I do if I received a damaged or incorrect item?

Asked 2 years ago
If you have received a damaged or incorrect item from Allcraftsupplies.com, the best course of action would be to examine the item carefully to assess the extent of the damage or to confirm that it is indeed incorrect. It is advisable to take photographs of the item, as these may be helpful for reference should you need to initiate a return process. The next step is to refer to the current web page for specific information regarding the return and exchange policy. Allcraftsupplies.com typically has guidelines that outline how to proceed in such situations, including any necessary timeframes for returning items. You may need to fill out a return request form or follow certain instructions to ensure a smooth resolution. It is important to act promptly, as most companies, including Allcraftsupplies.com, have specific windows for returns or exchanges after delivery. By following these steps, you can help ensure that the issue is addressed efficiently.
Answered Sep 11th 2025

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