What should I do if my item arrives damaged?

When an item arrives damaged from AllModern, it is important to address the situation promptly to ensure a resolution. First, take a few moments to carefully inspect the item and document any visible damage. This could include taking photographs from various angles to provide clear evidence of the issue. Additionally, check the packaging for any signs of damage that may have occurred during shipping. Once you have documented the damage, it is recommended to review the return and exchange policy on AllModern's website for specific instructions regarding damaged items. Typically, the process involves contacting customer service to report the issue. Make sure to have your order number and any relevant details ready to facilitate a smoother conversation. In many cases, AllModern may provide options for a replacement or a refund, depending on the extent of the damage and the product's availability. It is essential to act swiftly, as many companies have time limits for reporting damage. For further details, visiting AllModern's current website can provide the latest contact information and additional guidance on handling such situations.