What if I receive a defective or damaged product from Alevafootcare.com?
Asked 6 months ago
If you receive a defective or damaged product from Alevafootcare.com, we apologize for any inconvenience caused. Your satisfaction is our priority, and we are committed to resolving any issues promptly. Please contact our customer service team within 7 days of receiving your order to report the problem. We may request additional information or photos to assess the damage or defect. Once verified, we will provide you with a replacement product or offer a refund, depending on your preference. We strive to ensure that our products are of the highest quality, and we appreciate your feedback in helping us improve our services.
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