What is Agilent's return policy?

Agilent offers a flexible return policy to ensure customer satisfaction. If you are not completely satisfied with your Agilent product, you can apply for a return within 30 days of purchase. To initiate a return, simply contact Agilent's customer service team, providing the order details and reason for return. Agilent will review your request and, if approved, provide you with a return merchandise authorization (RMA) number. It is important to note that certain products may be subject to specific return guidelines, such as software or consumables. Agilent may offer alternatives, such as refunds, exchanges, or credits, based on the specific circumstances. Returns must be in their original condition, with all original packaging and accessories included. Overall, Agilent strives to ensure a hassle-free return process and maintain customer satisfaction.