What if my item arrives damaged?

Asked a year ago
If your item arrives damaged, don't worry! We've got you covered. At Afroggyplace.com, we take great care in packaging and shipping your orders, but sometimes accidents happen during transit. In such cases, we offer a hassle-free solution. Simply contact our customer support team within 48 hours of receiving the damaged item, and we will guide you through the process of returning or exchanging it. We may request photos of the damaged item to assess the situation and ensure a prompt resolution. Our dedicated team will work swiftly to make things right and arrange for a replacement or refund, depending on your preference. Your satisfaction is our top priority, and we are committed to providing you with high-quality products in excellent condition.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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