What is the cancellation policy?

At Adventurejones.com, we understand that sometimes plans change. Therefore, we have a flexible cancellation policy in place. If you need to cancel your booking, we kindly request that you notify us at least 48 hours in advance to receive a full refund. Cancellations made within 24 to 48 hours before the scheduled activity will result in a 50% refund. Unfortunately, we are unable to provide refunds for cancellations made less than 24 hours prior to the activity. For cancellations due to unforeseen circumstances, such as extreme weather conditions or medical emergencies, please reach out to our customer support team. We will do our best to accommodate these situations and find a suitable solution.