What if the item I received is damaged or defective?

If you receive a damaged or defective item from Advantagebridal.com, we will make it right. Our top priority is ensuring customer satisfaction, and we apologize for any inconvenience caused. To resolve this issue, please contact our customer service team within 72 hours of receiving the item. Provide detailed information about the damage/defect, along with any supporting evidence such as photos. Our team will assist you in processing a return or exchange. We may request you to send the item back or ask for additional information. Rest assured, we will cover the return shipping costs if necessary. Our goal is to ensure a seamless shopping experience, and we appreciate your patience and understanding.