What is your return policy?

Our return policy at Activemusician.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund. We understand that sometimes things may not meet your expectations or may arrive damaged, and we want to make the return process as easy as possible. Items must be in their original condition, including all packaging and accessories, to be eligible for a refund. Simply contact our customer service team to initiate the return process, and we will provide you with a return authorization number and instructions on how to proceed. We strive to process all returns promptly, typically within 1-2 business days of receiving the returned item. Please note that certain items, such as software or downloadable products, may have different return policies.