What is your return policy?

Our return policy at Activefunshop.com ensures customer satisfaction and provides a hassle-free experience. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to initiate a return. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received. Please note that certain items, such as personalized or intimate goods, cannot be returned unless there is a defect or damage. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Once your returned item is received and inspected, we will issue a refund, typically within 5 business days. Please refer to our detailed return policy on our website for more information.