What is the return policy for products purchased on Activefigure.com?
Our return policy for products purchased on Activefigure.com is designed to provide our customers with a hassle-free experience. We offer a 30-day return period from the date of purchase on all non-final sale items. To be eligible for a return, the product must be in its original condition with all tags and packaging intact. Once the returned item is received and inspected, a refund will be processed to the original form of payment within 3-5 business days. Please note that shipping fees are non-refundable, and the customer is responsible for the return shipping costs. In the case of damaged or defective items, we will gladly refund or replace the product at no additional cost. For further details and instructions on how to initiate a return, please visit our Returns & Exchanges page on our website.
Answered Nov 2, 2023
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