What should I do if my order arrives damaged or defective?

Asked a year ago
If your order arrives damaged or defective, please contact us immediately to report the issue. We will work with you to determine the best solution, which may include a replacement, refund, or store credit. In order for us to assist you, please provide detailed information about the problem along with photos if possible. Rest assured that we take customer satisfaction very seriously and will do everything we can to resolve the issue promptly. Thank you for your cooperation.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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