Can I cancel or modify my order after it has been placed?

Asked 6 months ago
Yes, customers have the option to cancel or modify their order after it has been placed on Aceperfume.com. However, it is important to note that this is subject to certain conditions. If the order has not yet been processed for shipment, customers can contact our customer service team immediately to request a cancellation or modification. We will do our best to accommodate the request, but we cannot guarantee it at all times. Once an order has been shipped, we are unable to cancel or modify it. In such cases, customers may need to follow our return or exchange procedures after receiving the product. For more detailed information on canceling or modifying an order, please refer to our "Order Cancellation and Modification Policy" or reach out to our customer service team for further assistance.
Answered Nov 2, 2023

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