What should I do if my item arrives damaged?

If an item from Accentsinthegarden.com arrives damaged, it is important to take immediate action to address the situation. First, assess the extent of the damage while keeping the original packaging, as this may be necessary for any return or exchange process. It is advisable to take photographs of the damaged item and the packaging to document the condition upon arrival. Next, you should refer to the specific return or exchange policy outlined on the Accentsinthegarden.com website since these policies provide detailed information on how to proceed in such situations. Typically, the process will involve contacting customer service to report the damage. While I cannot provide direct contact information, checking the current web page can guide you on how to reach out to the customer service team. They will be able to assist in arranging for a replacement or refund based on your circumstances. Remember to act promptly, as most companies have time limits for reporting damaged items. Keeping all correspondence records will also be beneficial should any issues arise during the resolution process.