What is your return policy?

Asked a year ago
Our return policy at Ablackhorse.com is designed to ensure customer satisfaction and confidence in their purchases. We offer a 30-day return window from the date of purchase for most items. If you encounter any issues with the product, damage during shipping, or if you simply change your mind, you can return it for a refund or exchange. To be eligible for a return, the item must be unused and in its original condition, including all packaging materials. However, certain products such as perishables, personalized items, and special orders may not be eligible for return. To initiate a return, please contact our customer support team who will guide you through the process and provide you with a return authorization. We strive to make the return experience as hassle-free as possible while ensuring customer satisfaction.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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