What is the return policy?

Asked 6 months ago
At Abcunderwear.com, we understand that sometimes you may need to return or exchange a product. Our return policy is straightforward and customer-friendly. If you are not completely satisfied with your purchase, you have 30 days from the date of receipt to initiate a return or exchange. All items must be in their original condition, with tags attached, and unworn. To initiate a return, simply contact our customer service team with your order details and reason for return. We offer two options: a refund to your original form of payment or store credit, whichever you prefer. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs. We strive to process returns and exchanges promptly, ensuring a hassle-free experience for our valued customers.
Answered Nov 2, 2023

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