What if the item I received is damaged or defective?

If a customer receives an item that is damaged or defective, AGModern.com typically has procedures in place to address such issues. First, it is advisable for the customer to carefully examine the item upon arrival. If it is found to be damaged or defective, there is usually a return or exchange process that can be followed. Customers may be required to provide photographs or a detailed description of the damage to facilitate the return process. AGModern.com often emphasizes customer satisfaction and strives to ensure that any issues are resolved promptly. It is important for customers to check the specific return policy outlined on the AGModern.com website, as policies may vary depending on the type of product or the reason for return. This information will guide customers on their options, be it a repair, replacement, or refund. For precise instructions and to determine the timeline for returns, customers should refer to the relevant section on AGModern.com that addresses returns and exchanges. This way, they can understand the process fully and take the necessary steps to resolve the issue effectively.