What if the item I received is damaged or defective?
If you receive a damaged or defective item from AGModern.com, we apologize for the inconvenience and will quickly resolve the issue. Please contact our customer support team within 48 hours of receiving the item, providing us with your order number and a detailed explanation of the problem. Our dedicated support team will guide you through the return or exchange process. Depending on the situation, we may arrange for a replacement or provide a refund. We strive to ensure all our products are in perfect condition, but sometimes unforeseen circumstances may occur during shipping. Rest assured, we will make every effort to rectify any issues swiftly and ensure your satisfaction.
Answered Nov 2, 2023
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