What if my flowers arrive damaged or wilted?

If your flowers from 48longstems.com arrive damaged or wilted, we have you covered. Our utmost priority is customer satisfaction, and we understand that receiving fresh and beautiful flowers is important to you. In the rare event that your order is not up to par, we encourage you to contact our customer service immediately. Our team is readily available to address any concerns and find a suitable solution. We may offer a full refund, replacement, or provide guidance on how to revive your flowers. We may require photos or further information to better assess the situation. Rest assured, we will do everything in our power to ensure you are satisfied with your floral purchase from 48longstems.com.