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Washington Metropolitan Area Transit Authority Customer Service
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FAQ
Updated
May 3, 2024
Washington Metropolitan Area Transit Authority Customer FAQ
Top Answers & How-to Guides
What is Washington Metropolitan Area Transit Authority's Phone Number?
The question we are asked most often is about how to talk to Washington Metropolitan Area Transit Authority customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Can I use my WMATA fare card on other transit systems?
No, you cannot use your WMATA fare card on other transit systems. The WMATA fare card, also known as the SmarTrip card, is specifically...
Ask any question you have about Washington Metropolitan Area Transit Authority customer service, get an answer now.
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About WMATA
What is the Washington Metropolitan Area Transit Authority?
The Washington Metropolitan Area Transit Authority (WMATA) is a regional transportation agency that operates the public transit system...
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Fare Cards
What are the different types of fare cards available?
The Washington Metropolitan Area Transit Authority offers various types of fare cards to suit the needs of passengers. The SmarTrip...
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Discounts
Are there any discounts available for students/seniors/military personnel?
Yes, there are various discounts available for students, seniors, and military personnel. Students can benefit from reduced fares through...
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Bicycle Policy
Can I bring my bicycle on the Metro?
Yes, you can bring your bicycle on the Metro during certain times. Bicycles are allowed on weekdays except for rush hours (7-10 am...
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Schedule Information
What is the schedule for Metro trains and buses?
The Washington Metropolitan Area Transit Authority (WMATA) operates a comprehensive schedule for its Metro trains and buses. Metro...
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Parking Facilities
Are there any parking facilities at Metro stations?
Yes, there are parking facilities available at select Metro stations. The Washington Metropolitan Area Transit Authority (WMATA) provides...
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Accessibility Services
Are there any special accommodations for passengers with disabilities?
Yes, the Washington Metropolitan Area Transit Authority (WMATA) provides special accommodations for passengers with disabilities. WMATA...
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Interoperability
Can I use my WMATA fare card on other transit systems?
No, you cannot use your WMATA fare card on other transit systems. The WMATA fare card, also known as the SmarTrip card, is specifically...
Read more
Help me with my Washington Metropolitan Area Transit Authority customer service issue
Ask any question you have about Washington Metropolitan Area Transit Authority customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Washington Metropolitan Area Transit Authority
About WMATA
Fare Cards
Discounts
Bicycle Policy
Schedule Information
Parking Facilities
Accessibility Services
Interoperability
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Washington Metropolitan Area Transit Authority Customer Service
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FAQ
Updated
May 3, 2024