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Penwa.com Customer FAQ

Top Answers & How-to Guides

What is Penwa.com's Phone Number?

The question we are asked most often is about how to talk to Penwa.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are your products covered by warranty?

Yes, all our products on Penwa.com are covered by a warranty. We stand behind the quality and craftsmanship of our products and want...
Ask any question you have about Penwa.com customer service, get an answer now.
Contact Penwa.com customer service

Ordering

How do I place an order?

To place an order on Penwa.com, simply browse our selection of products and add your desired items to your cart. Once you have selected...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed at Penwa.com. However, we strongly recommend contacting our customer...
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Tracking

How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through...
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Newsletter

How can I subscribe to your newsletter?

You can subscribe to our newsletter by visiting our website and locating the subscription box. Simply enter your email address and...
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Information

What is Penwa.com?

Penwa.com is a reputable online retailer specializing in high-quality writing instruments. As a one-stop shop for all pen enthusiasts,...
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Payment

What payment methods do you accept?

Penwa.com accepts various payment methods to ensure customer convenience. We offer secure transactions through major credit cards,...
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Shipping

Do you ship internationally?

Yes, we do ship internationally. At Penwa.com, we understand that our customers are located all around the world and we strive to provide...
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How much does shipping cost?

At Penwa.com, we offer free shipping for all orders within the United States! There are no additional charges for shipping your items...
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Returns

What is your return policy?

Our return policy at Penwa.com is straightforward and customer-friendly. If you are not completely satisfied with your purchase, you...
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Bulk Discounts

Do you offer bulk discounts?

Yes, we offer bulk discounts to our customers. At Penwa.com, we understand the needs of businesses, schools, and organizations who...
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Product Types

What types of pens do you sell?

We offer a wide range of pens to suit various writing preferences and needs. Our collection includes ballpoint pens, rollerball pens,...
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Product Warranty

Are your products covered by warranty?

Yes, all our products on Penwa.com are covered by a warranty. We stand behind the quality and craftsmanship of our products and want...
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Help me with my Penwa.com customer service issue

Ask any question you have about Penwa.com customer service. We will do our best to get you answers right away.
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