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NBF.com Customer FAQ

Top Answers & How-to Guides

What is NBF.com's Phone Number?

The question we are asked most often is about how to talk to NBF.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a catalog or brochure?

Yes, you can request a catalog or brochure from NBF.com. We understand the importance of providing our customers with comprehensive...
Ask any question you have about NBF.com customer service, get an answer now.

Shipping and Orders

How can I update my shipping address?

To update your shipping address, log in to your account on our website and go to the "Account Settings" or "Manage Addresses" section....

How long does it take to receive my order?

At NBF.com, we understand the importance of prompt delivery. The estimated timeframe for receiving your order depends on various factors....

Can I track my order?

Yes, you can easily track your order through our website. Once your order has been processed and shipped, you will receive a confirmation...

Can I cancel or change my order?

Yes, you can cancel or change your order as long as it has not been processed or shipped yet. To cancel or make changes, please contact...

Payment Methods

What payment methods are accepted on NBF.com?

NBF.com currently accepts various payment methods to provide convenience and flexibility to our customers. You can make purchases using...

Returns and Exchanges

What is your return policy?

Our return policy at NBF.com is designed to provide our customers with a hassle-free shopping experience. If for any reason you are...

Discounts

Are there any discounts available?

Yes, at NBF.com, we offer various discounts and promotions throughout the year. We believe in providing our customers with the best...

International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At NBF.com, we understand that our customers come from all corners of the globe, which is why...

Product Warranty

What is the warranty on your products?

At NBF.com, we are committed to providing our customers with high-quality products and excellent service. All our products come with For office furniture such as desks, chairs, and file cabinets, we offer a standard warranty of one year from the date of purchase. This warranty covers any defects in materials or workmanship, and we will repair or replace the item at no additional cost. For more specialized or higher-end products, we may offer extended warranties or additional coverage options. These details can be found on the product page or by contacting our customer service team. In case of any issues or concerns, please reach out to our dedicated support team, who will be happy to assist you and help resolve any problems....

Catalog Requests

Can I request a catalog or brochure?

Yes, you can request a catalog or brochure from NBF.com. We understand the importance of providing our customers with comprehensive...

Help me with my NBF.com customer service issue

Ask any question you have about NBF.com customer service. We will do our best to get you answers right away.
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