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Modells.com Customer FAQ

Top Answers & How-to Guides

What is Modells.com's Phone Number?

The question we are asked most often is about how to talk to Modells.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Modells.com, simply click on the "Sign In" or "My Account" tab at the top of the webpage. Then, select "Create...

What is the Modells.com loyalty program?

The Modells.com loyalty program is a free membership program that offers exclusive benefits and rewards to its members. By signing...
Ask any question you have about Modells.com customer service, get an answer now.
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Account Creation

How do I create an account?

To create an account on Modells.com, simply click on the "Sign In" or "My Account" tab at the top of the webpage. Then, select "Create...
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About Modells.com

What is Modells.com?

Modells.com is a leading online retailer offering a wide range of sporting goods and apparel. It is the e-commerce platform associated...
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Payment Methods

What payment methods are accepted?

Modells.com accepts various payment methods for customers' convenience. You can make a purchase using major credit cards such as Visa,...
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Order Tracking

Can I track my order?

Yes, you can track your order on Modells.com. Once your order has been processed and shipped, you will receive an email with a tracking...
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Return Policy

What is the return policy?

Our return policy at Modells.com allows for hassle-free returns within 30 days of purchase. We understand that sometimes items may...
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Shipping Time

How long does shipping take?

Shipping time at Modells.com varies depending on the selected shipping method and destination. For Standard Ground Shipping, orders...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping. Modells.com understands that customers from around the world may be interested in our products....
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, Modells.com offers various discounts and promotions to help customers save on their purchases. Currently, we provide exclusive...
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Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order on Modells.com, but it is important to note that they aim to process and ship orders as quickly...
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Loyalty Program

What is the Modells.com loyalty program?

The Modells.com loyalty program is a free membership program that offers exclusive benefits and rewards to its members. By signing...
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Help me with my Modells.com customer service issue

Ask any question you have about Modells.com customer service. We will do our best to get you answers right away.
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