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Importcds.com Customer FAQ

Top Answers & How-to Guides

What is Importcds.com's Phone Number?

The question we are asked most often is about how to talk to Importcds.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a specific title or artist that is not listed on Importcds.com?

Yes, you can request a specific title or artist that is not currently listed on Importcds.com. We strive to provide a vast selection...
Ask any question you have about Importcds.com customer service, get an answer now.

Returns and Exchanges

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact our customer service team to initiate a return or exchange. Make sure to...

What is the return policy for items purchased on Importcds.com?

Importcds.com offers a hassle-free return policy for items purchased on their website. If you are not completely satisfied with your Refunds for returned items will be processed using the original payment method, excluding any shipping charges. However, Importcds.com does not reimburse return shipping costs unless the return is due to a damaged or defective item. It's important to note that certain items, such as digital downloads, are non-returnable. For further information and specific instructions regarding returns, please refer to the Returns section on Importcds.com's website....

Payment Methods

What payment methods are accepted on Importcds.com?

Importcds.com accepts several payment methods on their website. Customers can make their purchases using major credit cards such as...

Shipping and Delivery

How long does it take for my order to be delivered?

The delivery time for your order from Importcds.com may vary depending on several factors. Typically, domestic orders within the United...

Can I track the shipping status of my order?

Yes, you can easily track the shipping status of your order on Importcds.com. Once your order has been shipped, you will receive a...

Are there any international shipping options available?

Yes, Importcds.com offers international shipping options. International customers can choose from various shipping methods, including...

Order Changes

Can I cancel or modify my order after it has been placed?

Yes, you have the option to cancel or modify your order after it has been placed, but it must be done within a specific timeframe....

Promotions and Discounts

Do you offer any discounts or promotions on Importcds.com?

Yes, Importcds.com offers regular discounts and promotions to provide customers with affordable options for purchasing their favorite...

Out of Stock

What happens if an item is out of stock?

If an item is out of stock on Importcds.com, it means that it is temporarily unavailable for purchase. However, Importcds regularly...

Pre-Orders

Is it possible to pre-order items on Importcds.com?

Yes, it is possible to pre-order items on Importcds.com. We offer pre-order options for a wide range of products, including music albums,...

Special Requests

Can I request a specific title or artist that is not listed on Importcds.com?

Yes, you can request a specific title or artist that is not currently listed on Importcds.com. We strive to provide a vast selection...

Help me with my Importcds.com customer service issue

Ask any question you have about Importcds.com customer service. We will do our best to get you answers right away.
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