Dashandalbert.com Customer FAQ

Our return policy at Dash and Albert is simple and hassle-free. We offer a 30-day return policy for all our products. If you are not To initiate a return, simply contact our customer service team with your order details. They will guide you through the return process and provide you with a return authorization number. Please note that all returned items must be unused and in their original packaging to be eligible for a refund or exchange. We strive to provide exceptional customer service and ensure that our customers are satisfied with their purchases. If you have any further questions or concerns regarding our return policy, feel free to reach out to our customer service team....

Yes, you can cancel or modify your order after it is placed, but please note that we have a limited window of time for making changes....

Dashandalbert.com aims to process and ship orders as quickly as possible. Once an order is placed, it typically takes 1-2 business...

Yes, you can easily track your order on Dashandalbert.com. Once your order has been shipped, you will receive a confirmation email...

Yes, there is a warranty on our products. At Dash & Albert, we stand by the quality and craftsmanship of our rugs and accessories....

No, custom orders are not available at Dash & Albert. Our products are carefully curated and designed to meet a wide range of preferences...

Yes, Dash & Albert offers international shipping to select countries. We understand that our products are in demand worldwide, so we...

At Dashandalbert.com, we offer a variety of convenient payment methods to ensure a seamless shopping experience. Currently, we accept...

Yes, we offer gift wrapping services and the option to include personalized messages with your orders. When placing your order, simply...

Our privacy policy at Dashandalbert.com is designed to ensure the protection and confidentiality of our customers' personal information....

Yes, there are promotions and discounts available on Dashandalbert.com. We frequently offer various promotions and discounts on our...