BN.com Live Chat

How to chat with BN.com by GetHuman

Live Chat with BN.com Agents
http://www.barnesandnoble.com/customerservice/contactus
Click "Live Chat"
Current Wait: 3.469210203240319 mins (avg 3.33333)
Hours: Mon-Fri 8am-11pm, Sat-Sun 9am-11pm EST
Why did you want to chat with BN.com?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

BN.com Live Support Statistics

Live chat starting point
http://www.barnesandnoble.com/customerservice/contactus
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-11pm, Sat-Sun 9am-11pm EST
Best time to chat
3:30pm
Average wait
3.33333
Current wait
3.469210203240319
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
43%
Quality of help
56%
Customer votes
50,268
Information last updated
Thu Aug 16 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-843-2665

Chatting with BN.com Customer Service

Live chat with BN.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with BN.com about. We can usually help ensure a better outcome. This is the best way to live chat with BN.com because 330 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case BN.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.barnesandnoble.com/customerservice/contactus are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with BN.com agents, they are most likely chatting with you from their call center located in Westlake, TX or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-11pm, Sat-Sun 9am-11pm EST. It's hard to tell if companies like BN.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting BN.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting BN.com

While BN.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for BN.com is their 800-843-2665 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact BN.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

BN.com Contact Info

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