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Alliant Energy Customer FAQ

Top Answers & How-to Guides

What is Alliant Energy's Phone Number?

The question we are asked most often is about how to talk to Alliant Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the different pricing plans available to residential customers?

Alliant Energy offers a variety of pricing plans to suit the needs of residential customers. The options include fixed-price plans,...
Ask any question you have about Alliant Energy customer service, get an answer now.
Contact Alliant Energy customer service

Reporting Outages

How can I report a power outage?

To report a power outage, you can contact Alliant Energy's customer service team by phone or online. Be prepared to provide your account...
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Service Transfer

How do I transfer my service to a new address?

To transfer your service to a new address with Alliant Energy, you can easily do so by contacting customer service either by phone...
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Safety Concerns

What should I do if I smell gas?

If you smell gas, it is important to leave the area immediately and avoid any potential sources of ignition, such as lighting a match...
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Energy Sources

What types of energy sources does Alliant Energy use?

Alliant Energy utilizes a diverse range of energy sources to meet the needs of their customers. They focus on a balanced energy portfolio...
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Billing Options

Can I pay my bills online?

Yes, you can conveniently pay your bills online through Alliant Energy's website. Our user-friendly online payment system allows you...
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What payment options does Alliant Energy provide?

Alliant Energy offers a variety of flexible payment options to ensure convenience for its customers. Firstly, customers can choose...
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Energy Efficiency

Are there any incentives or programs for energy efficiency?

Yes, Alliant Energy offers a range of incentives and programs to promote energy efficiency and help customers save money. We believe...
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Bill Payments

Can I set up automatic bill payments?

Yes, Alliant Energy offers the convenience of automatic bill payments. With our AutoPay service, you can easily set up recurring payments...
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Residential Pricing

What are the different pricing plans available to residential customers?

Alliant Energy offers a variety of pricing plans to suit the needs of residential customers. The options include fixed-price plans,...
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Help me with my Alliant Energy customer service issue

Ask any question you have about Alliant Energy customer service. We will do our best to get you answers right away.
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