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Brookmays.com Customer FAQ

Top Answers & How-to Guides

What is Brookmays.com's Phone Number?

The question we are asked most often is about how to talk to Brookmays.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I reset my password?

To reset your password on our website, click on the "Forgot Password" link on the login page. You will be prompted to enter your email...

What is the warranty period for your products?

At Brookmays.com, we offer a warranty period of one year for all our products. We stand behind the quality of our products and strive...
Ask any question you have about Brookmays.com customer service, get an answer now.
Contact Brookmays.com customer service

Orders

How do I cancel an order?

To cancel an order on Brookmays.com, you will need to contact our customer service team as soon as possible. Provide your order number...
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Can I track the status of my order?

Yes, you can track the status of your order on Brookmays.com. Once your order has been processed and shipped, you will receive a confirmation...
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Can I change the shipping address after placing an order?

Yes, you can change the shipping address after placing an order on Brookmays.com, but only if the order has not been shipped yet. To...
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Account

How do I reset my password?

To reset your password on our website, click on the "Forgot Password" link on the login page. You will be prompted to enter your email...
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General

What is Brookmays.com?

Brookmays.com is an online music store offering a comprehensive range of musical instruments, accessories, and equipment for musicians...
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Payment

What forms of payment do you accept?

Brookmays.com accepts a wide range of payment options to ensure a convenient shopping experience for our customers. We accept major...
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Returns

What is your return policy?

At Brookmays.com, our return policy is designed to ensure your utmost satisfaction with your purchase. We accept returns of most unused...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Brookmays.com, we understand the importance of reaching customers worldwide. That's why we...
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Pricing

Are the prices on Brookmays.com inclusive of taxes?

Yes, the prices displayed on Brookmays.com are inclusive of taxes. We strive to provide our customers with transparent and upfront...
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Warranty

What is the warranty period for your products?

At Brookmays.com, we offer a warranty period of one year for all our products. We stand behind the quality of our products and strive...
Read more

Help me with my Brookmays.com customer service issue

Ask any question you have about Brookmays.com customer service. We will do our best to get you answers right away.
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